Please allow up to 21 days for delivery. If, however, you need a print by a particular date I will do everything I can to comply with your request.
As all prints and frames are made to order they fall within the Consumer Contracts Regulations 2014 of goods that cannot be returned and are therefore non refundable.
If, however, your goods arrive damaged, please let me know as soon as possible. All packaging should be retained and photographic evidence will usually be required to qualify for a full refund or replacement.